What Is a Good CSAT Score by Industry?
Quick AnswerA good CSAT score is typically between 70% and 85%, but benchmarks vary. SaaS often averages 78%+, retail 76%–80%, healthcare 67%–81%, financial services 78%–82%, and ISPs around 68%. Context...
Quick AnswerA good CSAT score is typically between 70% and 85%, but benchmarks vary. SaaS often averages 78%+, retail 76%–80%, healthcare 67%–81%, financial services 78%–82%, and ISPs around 68%. Context...
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