7 Best CX Suites That Unify Tickets, Chatbots, and Agent Routing The best CX suites that unify tickets, chatbots, and agent routing are Commplify, Zendesk, Freshdesk, Intercom, Kustomer, Genesys Cloud CX, and Salesforce Service Cloud. All provide omnichannel support, unified agent... AI CX Solutions | 10 min read